Hospitality and Retail

In today’s economic climate, EC Wise is ready to work closely with hospitality and retail companies to support changing strategies.

Addressing today's challenging times for the hospitality and retail industries is where EC Wise thrives. Rapidly identifying and implementing successful new business strategies among changing market demands and culture can be a daunting plan. The Hospitality and Retail industry needs to move fast, measure results, and scale programs. We bring a keen level of creativity and implementation flexibility to exposing new and valuable business information, diverse data formats and applications to your new integration and analytics programs and processes.

EC Wise team experience is all about working closely with customer business managers and technical staff to quickly configure the right data extraction methodology, analytics plan and process implementation to support fast and cost effective project deployment. Here are some of our team successes:

Analytics and Campaigns:

• Customer satisfaction survey analytics and POS analytics
• Customer intentional behavior models for up-selling
• Market segmentation analysis and tools for market segmentation
• IT planning and deployment for psychographic/demographic based promotions analytics
• Segment performance and campaign performance analysis
• Seasonal promotions and loyalty cards
• Support and Optimize Personnel for Sales Growth:
• Automated staff training HR analytics, retention analytics, optimization, advancement
• Staff contests and more

Integration Services:

• Parent store and franchisee data integration for incentive programs
• High volume, near real-time data extraction for data mining
• Parent store and franchisee executive and store level reporting and location analysis including shrinkage, churn and up-selling

Data silo resolution, mergers and acquisitions, rapid re-trenchment, exciting new partnership opportunities in dynamic new markets...

... at EC Wise, we don't slow down in our drive for effective requirements design, functional specification and development. The days of high-end IT partners delivering minimal project flexibility at top dollar are over. EC Wise is here to prove it.